Frequently Asked Questions

Frequently Asked Questions

How does the 10 Day Flex Trial work?

You can sign up a free 10 Day Flex trial in a few clicks. No credit card is needed. You will get access to CEIC platform (CDMNext) to view our 5.5 million data series coverage. Data download is disabled during the trial.

How can I purchase CEIC Flex?

Subscribers can make payments using major credit cards (Visa, Mastercard, American Express, Maestro & Discover) and PayPal, following the “Buy Now” button above or in the CDMNext platform during trial. Payments are made in US dollars.

Is my CEIC Flex a subscription service?

Yes. CEIC Flex is a subscription service that automatically renews monthly (for all monthly subscriptions) or yearly (for all yearly subscriptions), and the service will continue uninterrupted unless the subscriber cancels the service from within the CEIC platform (CDMNext). No refund will be issued for unused days. Subscriber can also choose annual payment plans with 2 months free at the checkout stage.

What if I want to cancel my subscription?

It’s easy! You can click “unsubscribe” anytime by going to My Profile within your Flex CDMNext platform. There will be no more recurring billing after your cancellation and you still can access the CEIC Flex service and your remaining quota until the current subscription period ends.

How is my quota calculated?

Each account has a monthly quota (30, 200 or 500 downloads) based on your subscribed plan. Quota is calculated by the number of time series in downloads. You will be reminded of the quota consumption upon each download.

Can I buy more quota?

Yes. You can recharge and add more quota that is equivalent to your current plan for the same price (for example, if you are on Flex 30, you can purchase another 30 downloads for $49 on a one time basis). Your recharge will not roll over upon monthly renewal.

Can I switch plans with CEIC Flex?

Yes. You can upgrade or downgrade at any time. An upgrade will take effect immediately. A downgrade will take effect at the start of the next billing period.

Is it possible to give my CEIC Flex subscription to someone else?

No. Each CEIC Flex subscription is personal to the subscriber, and right of access is non-exclusive and non-transferable.

What are the conditions for using my subscription?

The subscriber is allowed to use the data for research, analysis, publication, and presentation purposes. Otherwise, the subscriber may not rent, transfer, publish, duplicate or in any way distribute the database information or allow third-party access to CEIC data. To learn more, please check our Terms of Service and Privacy Policy.