Reliable Customer Service & Support
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Tirelessly working to ensure success in our client’s every endeavor.
When you are a CEIC client, you don’t just have access to our extensive databases. You also have teams of expert analysts ready to help you with any questions you might have. We provide trained customer service professionals onsite in over 20 countries, ready to answer your questions 24/7 through either phone or email. Most questions can be answered immediately, and even the most complex inquiries will be resolved with 24 hours.
We are very proud of the value our customer service brings to your CEIC experience and we continuously strive to ensure that you always feel your needs are met. Whether it is training on the interface or finding a specific dataset, we are committed to providing you with prompt responses to all of your inquiries. At CEIC, we understand that reliable people are just as important as reliable data.